PRIVACY POLICY:
Last Updated: June 2026
Junk Escape (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following information when you use our website, request an estimate, contact us, or use our services:
* Name
* Phone number
* Email address
* Service address
* Photos uploaded for estimates
* Information related to junk removal services requested
* Website usage information and analytics
How We Use Your Information
We use the information we collect to:
* Provide junk removal estimates
* Schedule and perform services
* Communicate with customers
* Respond to inquiries
* Improve our website and services
* Send appointment confirmations and service updates
* Maintain business records
SMS Communications
By providing your phone number and consenting to receive text messages, you agree to receive SMS communications regarding:
* Estimates and quotes
* Appointment confirmations
* Scheduling updates
* Customer service communications
Message and data rates may apply. You may opt out at any time by replying STOP.
Mobile Information
No mobile information will be shared or sold with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted only as necessary to provide services.
Photo Uploads
Photos submitted through our website may be used to provide estimates and evaluate service requests. We may retain uploaded photos for business records and customer support purposes.
Data Security
We take reasonable measures to protect your information. However, no method of electronic transmission or storage is completely secure.
Third-Party Services
We may use third-party providers, including website hosting, analytics services, payment processors, customer relationship management systems, and communication platforms to operate our business.
Your Rights
You may contact us to request access to, correction of, or deletion of your personal information where permitted by law.
Contact Information
If you have questions regarding this Privacy Policy, please contact us through the contact information provided on our website.
We may update this Privacy Policy periodically. Continued use of our website constitutes acceptance of any updates.